13 January, 2021 - Stay healthy! Your deli team

Is deli open?

Yes. We're available as usual online and by phone Mon through Fri, 9am–5pm. We are not yet affected by the lockdown regulations. We'll stay open until there will be further legal regulations.

Can I view props on site?

Due to the ongoing situation, we'd like to ask you to reduce personal contact to a minimum. We therefore urge you to make an appointment before you come around in person. If you have questions concerning an item's exact condition, feel free to contact us via email (info@delikatessen.tv) and/or phone (030 34 38 36-0). We'll be happy to help with further photos and descriptions.

We ask you to stick to the following rules when visiting:

  • Entry through the dispatch area (orange gate) only
  • Disinfect your hands (disinfectant available right at the entrance)
  • Sign in to (and out of) our visitors' list, stating the respective time
  • Wear a face mask covering mouth and nose
  • Keep a distance of 2 metres from others
  • Send photos of all your selected items to our customer support (if possible, please do not place orders at the on-site office)

We ask you for your cooperation and understanding for these measures to keep us operational. 
As soon as the situation stabilises these rules will be changed toward the normal procedures.

At what time can I pick up goods I'm hiring?

Please make as precise appointments as possible with our customer support concerning pick-up and return dates/times.

Where do I collect the props, and where do I return them?

Both the dispatch area - Komturstrasse 19-20 - and the returns area – Komturstr.19a - are staffed.

How does hiring work during Covid-19?

For new customers, we're asking for advance payment as usual, and a deposit is required in addition.

Can I pay with EC card?

We accept EC card, Visa and Mastercard. Please note that credit card payment may result in additional bank charges.

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delikatessen
Requisiten Fundus Berlin OHG

Komturstraße 19-20
D-12099 Berlin
030 34 38 36-0
www.delikatessen.tv
info@delikatessen.tv